Our Promises

The hosting industry is full of broken promises. We hold ourselves to our guarantees backed by SLA credits.

24/7 Support

Our support team is available 24/7 to assist you when you need it most. Yes, even on Christmas Day.

Contact us at: support@cometnine.com
30 Day Money Back

We will refund you in full within the first 30 days if you are not completely satisfied with any part of the service, no questions, no hassles.

99.9% Uptime

You pay us to keep your website online, we understand that and always aim to deliver. If we fail to do so, your account will be credited.

When you host with CometNine you are hosting green

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  • Green Infrastructure

    We have pick our vendors aiming for those leveraging 100% renewable energy. We offset any shortfall by planting trees around the globe.

  • Remote First Company

    By being a remote first company we are naturally more environmentally friendly with no daily commutes, or typical office waste.

  • We Plant Trees

    We plant trees for every customer we host, and any shortfall from our partner vendors to ensure we are a carbon positive company.

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